Customer Service / Sales Representative

Posted 26/05/26Reference Number: WAK1

Sales / Customer Service Representative
Based in WF6 (Wakefield)
Hours: 8am to 5pm – Monday to Friday
Salary: £26,436 per annum

Our client is a manufacturer of domestic appliances, supplying both trade customers and the general public through their website, eBay and Amazon. They are looking for a Sales / Customer Service Representative to provide excellent customer support and assist with sales enquiries, orders and after-sales service.

Key Responsibilities:

• Handling customer enquiries via phone and email
• Processing sales orders and supporting order dispatch
• Assisting customers with delivery queries and after-sales support
• Managing complaints and resolving issues efficiently
• Liaising with warehouse staff and delivery carriers
• Supporting account managers and general office administration
• Providing product advice and identifying upselling opportunities

Skills & Experience:

• Excellent communication and customer service skills
• Strong problem-solving ability
• Good numerical and organisational skills
• Able to work well within a team
• Previous sales or customer service experience preferred

This is a permanent role and Concept Recruitment are acting as an introductory service. For more information, please get in touch.

For more information, contact Nicky Battye

Telephone: 07888 822533
Email: nickybattye@conceptrecruitment.com

Interested? Fill in the form below.